I.T. Services Helpdesk

I.T. Services + Bryan College Community

Helpdesk Contact Info

  • E-mail: helpdesk@bryan.edu
  • Off Campus Phone: 423-775-7333
  • On-Campus Phone: x333
  • Office: Library
  • Office hours: M-F 8:00AM - 11:00 PM

Note: Voicemail is monitored outside of office hours.

I.T. Services supports approved Bryan College hardware and software for faculty, staff, and students. Feel free to contact the Helpdesk for any Bryan College telephone, voicemail, cable TV, or computer questions or requests. Many common questions are also answered in an online Frequently Asked Questions.

IT Services Helpdesk System

The Helpdesk uses a web-based program maintained by helpdesk.bryan.edu called GLPI. After you submit a request to the Helpdesk, you may receive notifications from GLPI regarding the status of your request; this is a normal part of the Helpdesk system.

As always, if you need a hand with this, contact the Helpdesk.