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I.T. Services Helpdesk

Contact Information

  • E-mail: helpdesk@bryan.edu
  • Off Campus Phone: 423.775.7333
  • On-Campus Phone:  Ext. 333
  • Helpdesk voicemail is monitored even outside of office hours, so please leave a message if no one is able to answer your call.

Location

​Mercer 101
Monday - Friday |  8:00 a.m. to 4:30 p.m.
 
I.T. Services supports approved Bryan College hardware and software for faculty, staff, and students. Feel free to contact the Helpdesk for any Bryan College telephone, voicemail, cable TV, or computer questions or requests. 

IT Services Helpdesk System

The Helpdesk uses a web-based program called Spiceworks. After you submit a request to the Helpdesk, you will receive e-mail notifications from Spiceworks regarding the status of your request; this is a normal part of the Helpdesk system.