Do I have to make an appointment?
You don’t have to make an appointment; we welcome walk-in consultations. However, if you don’t make an appointment, we can’t guarantee that a consultant will be available to meet with you.
How do I make an appointment?
Go to our online scheduler, and follow the instructions to create an account. Once you’ve created an account, log into the scheduler, selecting the appropriate service from the “Choose a Schedule” drop-down menu. Follow the instructions to reserve a time slot for your appointment.
If you are an AGS or Dual Enrollment students, you may choose to schedule “Online” tutoring, which means you will return to WCONLINE and meet with your tutor in real time, or you may choose “eTutoring,” where you upload a paper and receive notification when your tutor has responded with comments. Visit this step-by-step guide on setting up and attending online tutor consultations.
What if I can’t make it to my appointment?
If you need to cancel your consultation, please let us know immediately. To do this, 1) log into the online scheduler, 2) select your appointment, 3) check the “Cancel this appointment” box, 4) click “Save Changes.” This will free the time slot so someone else can use it.
How many appointments may I have per week?
You may have two 30-minute consultations per day and up to three consultations per week.
Will my professor know that I visited the Academic Support Center?
Yes. We will give you the Writing Studio or Tutoring form that your consultant will fill in during your consultation and mail a copy of it to your professor. We will also keep a copy of the form in our files.