Students give Bryan top ratings on national survey

June 3, 2014


Results from a national survey indicate Bryan students are more satisfied with their college experience than are their counterparts at other four-year private schools.  For the 13th year Bryan students have participated in the Noel-Levitz Student Satisfaction Inventory completed by 264,557 students from 361 private colleges and universities.

“While many schools consider exceeding national averages on some of the scales as a great success, Bryan students have once again rated their satisfaction higher than peers at other private colleges on all 12 scales,” stated Vice President for Enrollment Management Michael Sapienza.

“The survey asks 79 specific questions that focus on student satisfaction,” explained Dr. Ken Froemke, Bryan’s accreditation liaison. “The results are used to identify 12 broader themes (listed in the following table) that support institutional assessment of overall student satisfaction.  Responses are based on a seven-point scale, with seven representing the most satisfied attitude.”
Dr. Froemke continued, “What is of most significance when looking at the survey results is that the student ratings for all 13 years we have participated in this study have been above average on every measured scale and nearly all of the individual items measured. This speaks volumes to the quality of all aspects of the Bryan experience.”

12 Scales – Student Satisfaction Inventory
(ranked highest to lowest by Bryan students)
4-Yr Privates %
Concern for Individual 6.16 5.25 +17%
Academic Advising 6.04 5.42 +11%
Student Centeredness 6.01 5.35 +12%
Campus Climate 5.98 5.27 +14%
Campus Support Services 5.97 5.37 +11%
Instructional Effectiveness 5.96 5.42 +10%
Service Excellence 5.81 5.13 +13%
Recruitment/Financial Aid 5.80 5.04 +15%
Responsiveness to Diverse Populations 5.77 5.16 +12%
Registration Effectiveness 5.68 5.10 +11%
Campus Life 5.65 4.88 +16%
Safety and Security 5.46 4.90 +11%

Overall, when Bryan students responded to the question “If you had to do it over, would you enroll here again?” Bryan’s score was 6.20 compared with 5.24 for other institutions.

“One of the reasons we administer the Noel-Levitz survey is to find an objective measure of what students think about their Bryan experience,” Mr. Sapienza said. “We want students to have a positive experience, so the survey results help us know where to focus our attention to continue to achieve that goal.”

Bryan Students’ Top 20 Individual Items

Item Bryan
On the whole, the campus is well-maintained 6.47
Nearly all of the faculty are knowledgeable in their field 6.45
My academic advisor is approachable. 6.33
Residence hall staff are concerned about me as an individual. 6.33
This institution shows concern for students as individuals. 6.32
Library staff are helpful and approachable. 6.28
This institution has a good reputation within the community. 6.28
Faculty care about me as an individual. 6.24
I am able to experience intellectual growth here. 6.22
The quality of instruction I receive in most of my classes is excellent. 6.22
Tutoring services are readily available. 6.21
The campus is safe and secure for all students. 6.20
There is a commitment to academic excellence on this campus. 6.20
Admissions counselors respond to prospective students’ unique needs and requests. 6.18
The campus staff are caring and helpful. 6.17
My academic advisor is concerned about my success as an individual. 6.17
My development of a Christian worldview has been enhanced at Bryan.* 6.16
It is an enjoyable experience to be a student on this campus. 6.15
My academic advisor is knowledgeable about requirements in my major. 6.12
Admissions staff are knowledgeable. 6.11
* Noel-Levitz allows school-specific items to be added to the basic survey.