Benefit Provider Contact Information

Information about Bryan's benefit providers is provided below.  If you need assistance finding what you need, please e-mail the human resources department with your specific question.  Please see Benefit Summary here

Major Medical & Dental

BlueCross BlueShield of Tennessee
Group# 94572
Customer Service: 1.800.565.9140
Obtaining Out of TN providers: 1.800.810.2583
Prior authorization: 1.800.565.9140 (always have ID# available)
Nurseline: 1.800.818.8581


BlueCross BlueShield of Tennessee
Group #94572
Customer Service: 1.877.342.0737

Flexible Spending Arrangement (FSA)

Chappelle Consulting Group
Customer Service (Benefit Elect): 1.800.257.0986
Claims Processing Center: Fax: 1.866.395.4543
Mail Claims to: Processing Center, P.O. Box 59548, Birmingham, AL 35259

Base Life & Optional Life Insurance, Long Term Disability

Lincoln National Life Insurance Company
Customer Service: 1.800.423.2765

Voluntary Products (Cancer/Critical Illness/Short Term Disability)

AFLAC Voluntary Products
(Group Critical Illness, Group Hospital Indemnity, Group Accident, and Short Term Disability)
Marian & Tom McKoy 1.423.595.1201
Kristy Cousins 1.423.309.3269
Critical Illness, Hospital or Accident Coverage:  1.800.433.3036
Short Term Disability Coverage: 1.800.992.3522

Retirement Services

Group # G74830
Customer Service: 1.800.249.6269

Group #314201
Customer Service: 1.800.842.2252