Computer Technician

Position Summary

Full-time position; deployment and maintenance of all college-owned computers, peripherals, phones, network cabling, and other supported technologies.  i.e., the portions of the technology infrastructure that can be physically handled.

Reports to: Director of Information Technology Services

Education Required

Duties

• Coordinate with members of IT Services and other departments as appropriate to schedule tasks that involve or affect other people.
• Pulling and terminating cable including speaker wire, security system wiring, currently-available standards of Ethernet cable, telephone cable up to 200 pairs, and multimode fiber optic cable up to 12 pairs.
• Physical assembly, installation, and maintenance (disassembly, inspection, diagnosis, repair, cleaning, and/or replacement) of all supported technology equipment at the college including, but not limited to: computers (including components and peripherals), printers, projectors, audio equipment, physical components and wiring of the access-control system and cameras, wireless access points, and network switches.
• Organization of: parts room, cabling closet, workbench, spare equipment shelf, incoming and outgoing equipment, and equipment for disposal.
• Directly supervises 2 – 4 student workers per semester and 1 or 2 part-time workers during the summer.
• Deploy Windows and software packages to workstations and laptops
• Support end users of college software
• Ensure that other duties as may be assigned, be handled in a manner necessary to meet college standards
• Intermediate or better knowledge of the core MS Office products

Desired Qualities

• Effective oral and written communication skills, ability to work independently and as part of a team, and a flexible attitude. This requires a strong work ethic to be successful.
• A friendly positive attitude and the ability to work well with others are an absolute must.

Other Information